The NextCellular Online Store is free to use for anyone, however by using this website you automatically agree to adhere to the following terms and conditions. Should you not agree to these conditions please do not use this web site.

Disclaimer

Next360 will at no time be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, Next360 makes no representations or warranties, implied or otherwise, that the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free.

Due to the nature of the industry Next360 cannot be held responsible for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.

Intellectual Property Rights

The images used to represent various products are specifically selected to provide a visual representation of the actual item. These images are for illustrative purposes only and cannot be used as an actual indication of item, feature, size, colour or any other specification.

Where ever used, the logos of the respective companies are registered trademarks of their respective companies.

You may print and download portions of material from the different areas of this site solely for your own noncommercial use.

Privacy Policy

  • Next360 does use cookies to store a “Unique Identity Key”.
  • The ID Key is used in conjunction with information saved to our database.
  • You may remove any and all cookies without affecting the running of this web site. However, you may be required to provide a username and password resulting in the cookie being re-created.
  • No information provided to us in the Sign-Up process will be publicly accessed in any way.
  • Next360 does not sell, share or distribute any personal information collected at the time of Signing up.
  • It is not required that you sign up to use our site, however you are required to should you wish to place an order.
  • Next360 uses the information stored for purely administrative and ordering purposes.
  • Information collected when making a credit card purchase may be used to investigate the legitimacy of the transaction.
  • At no stage are the credit card number saved or stored on our servers.

Value Added Tax

  • 14% VAT has already been added to every price seen on this web site.
  • An original TAX Invoice will be supplied with each order.

Payment

  • During a credit card transaction personal information and information about the card is required for authorization.
  • Payment is only collected when the order is completed and the goods shipped.
  • Next360 investigates all credit card transactions carefully to prevent attempted fraud and a transaction may be cancelled if Next360 is not satisfied with its legitimacy.
  • Next360 reserves the right to cancel any credit card transaction at its own discretion.
  • Direct Deposit transactions must be prepaid.

Warranty

Next360 can only extend the warranty provided by the manufacturer of the item.
If an item stops working from normal use contact us to arrange the return of the item.

Returns Policy

NextCellular is a customized solution for international tourists. Any SIM card issued is, in accordance with legal requirements, RICA registered at the time of purchase. Once a SIM card has been registered and activated, NextCellular is unable to amend or transfer the SIM registration. Consumable airtime, SMS and/or data bundles are loaded as per customer request. Due to this, SIM cards (including any airtime, SMS or data bundle) will only be refunded provided there is a bonafide manufacturer fault and less the pro-rata rate of any pre-loaded airtime, SMS and/ or data bundle used.

All customers are informed to check whether their handset is network blocked before making a purchase. Whilst NextCellular will assist in processing a SIM Swap if the SIM is damaged due to manufacturing fault, this is not grounds for returning an order. The delivery cost for a replacement SIM card is held by the customer and will be confirmed at time of processing, apart from an error caused directly by NextCellular or a manufacturing defect. Any liability is expressly limited to the maximum purchase price of the product sold. Instructions for returning faulty products:

Please contact us on help@nextcellular.com within 7 days of purchase to return a faulty order. You will be liable for the cost of returning a faulty product to NextCellular and we will confirm this cost when arranging collection. Please ensure you pack the product carefully. If the item you send back to us is incomplete or damaged, we will need to reduce the refund offered. If you're due a refund, we will issue this within 14 days of receiving your returned product (this applies from the date we receive the product(s) you are returning and not the date that you posted it).

Pricing

Prices displayed on our site are subject to change without notice.
Prices that are quoted using our quotation system are subject to change without notice.

Stock Availability

If an item ordered is out of stock with the suppliers and we cannot source it from another supplier you will be notified and allowed a refund or replacement item to the same value. Next360 only keeps enough stock for technical support. We cannot guarantee the availability of all products.

Security

We use 128-bit SSL (Secure Sockets Layer) to protect the information submitted during the credit card authorization process. Next360 deems this sufficient security to protect the information submitted and request that the users of this site engage in responsible computing in order to ensure that they do not become a vulnerable to security threats.